01733 262 706

Terms & Conditions

Acknowledgement of orders will be received & checked by one of our customer services team. Customised teamwear will be created and artwork will be returned to be approved by the club or customer before full production will be started. 1.1 Club or customer has final say on any alterations requested & production will proceed on acknowledgement from one of our customer services team that the club or customers has accepted the final designs & order form

 

Delivery. When goods are in our warehouse and are in stock, we seek to deliver within 4 days of approving your order this may change at peak season. We will otherwise give you an indication of likely delivery. We dispatch our orders by carrier and a signature will be required on delivery. Due to fraudulent use of credit cards we will only dispatch goods to the card holder’s address, no other address will be accepted. There is a charge (PLUS VAT) for postage and packing for the delivery of goods. We collect returns if we are responsible for any errors on orders or delivery. Any unwanted items should be returned but the cost of carriage is bourn by the customer.

 

Consumer Protection (Distance Selling) Regulations 2000. The above regulations entitle all customers to a 7 day approval period exclusive to those goods having print, numbers or badges applied, and provided the garments remain in the same state as when purchased, in which a customer can cancel and return their order.

 

Conditions of Sale. Any goods that are faulty should be returned in their original condition within 14 days and we will refund you the cost of the goods in full provided no print or numbers or badges has been altered or applied & teamwear has not been worn. Please be aware of all details sent back to you & is satisfactory as we cannot refund bespoke garments after all approvals have been made. All prices are cash prices inclusive of VAT at the rates applying at the time of going to press. After going to press, prices may have to be altered, due to circumstances beyond the control of MOTiQ Ltd, e.g. an increase in VAT, in which case the new price will be shown on the order acknowledgement. MOTiQ Ltd reserves the right to accept in part or in full, or decline any order placed in respect of the catalogue. We reserve the right to charge for our costs which will not exceed £15.00 per event in respect of any of the following events; dispatch of any reminder letter or other communication, “refer to drawer” cheques or other failure to honour any method of payment or to transfer your account to a debt collection department or agency. Only credit/debit card orders can be taken over the telephone or website. All orders paid by cheque or postal order must be made out to MOTiQ Ltd. placed orders in writing or by using our Order Form which can be emailed or printed by return. Until payment in full is received your order will not be processed and stock will not be allocated or reserved. Club cheques will be accepted to place an order but the order will not be processed or goods will not be released until the cheque is cleared. If light coloured kits are purchased then due consideration must be made to the likelihood of stains. We will not exchange later.

 

Price. All prices are in British Pounds Sterling (GBP) unless otherwise stated. All prices are VAT inclusive where VAT is chargeable. Where VAT is chargeable, MOTiQ Ltd reserves the right to amend its prices to reflect any changes in VAT during the catalogue season. Any new prices will appear on the invoice.